If you are not in-game and have a question, you can click on the 'Submit a Request' link below. We answer our support tickets in order of submission, so be sure to only submit one ticket at a time so your tickets aren't placed at the back of the line. The answers to any questions you submit will be sent to your parent's email. This can be found in your account's settings menu, but you will need a parent's assistance to submit a support ticket. If your issue concerns a specific problem with your account, you can submit a support ticket via the in-game Help Desk. That means the fastest way to get your ideas reviewed by the game creators is to submit them in-game via the method above. Intro How To Get A 100 FREE Prodigy Membership - No Hacking Prodigy Pro 25.8K subscribers Join Subscribe 303K views 1 year ago I really hoped you enjoyed today's video Please make sure to. While our customer support team loves to hear your ideas for the game, they don't work on the same team as our game developers. This sends your ideas directly to our developers! If you have a suggestion for content you'd like to see in Animal Jam, the best way to submit that feedback is by using the purple, question-mark bubbles found in various locations in-game.